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Crystal Thomas
Director of Performance Improvement

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Contact Crystal

I am currently employed at Cold Spring Hills Center for Nursing as a the Director of Performance Improvement and hold a position as the QAPI Chairman. Throughout my 40 plus years of long-term care experience, I have played a major role in teaching, maintenance, and adherence to policies and procedures held multiple administrative positions and worked all shifts. Some of my responsibilities have included monitoring and improving facility quality measures and implementation of corrective action plans to improve customer service satisfaction.

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 As QAPI Chairman I oversee that we as a facility take a systematic, comprehensive, and data-driven approach to maintain and improve safety and quality at Cold Spring Hills while involving the interdisciplinary team in practical and creative problem-solving.

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I believe teamwork always results in the most effective outcomes and enjoy being a member of the Cold Spring Hills Center for Nursing’s family.

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© Cold Spring Hills Center 2022

378 Syosset-Woodbury Rd. Woodbury, NY 11797

Tel: 516-921-3900

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Non-Discrimination Clause

In accordance with Federal and New York State Law and regulations, including the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the Regulations of the U.S. Department of Health and Human Services (HHS) issued Pursuant to the Acts, Title 45 Code of Federal Regulations part 80, 84, and 91, no person shall, on the grounds of race, color, national origin, sex, age, sexual orientation, gender identity, religion, creed, disability, marital status, blindness, source of payment, or sponsorship, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity provided by the facility, including but not limited to, the admission, care, and retention of residents.

Required Disclosures

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